Marketing Operators·Video + Audio·1h 1m·Jul 7, 2026
Big-Swing vs. Incremental: Our Ecommerce CRO Testing Framework
“All bad tests turn good and all good tests turn bad.”
How do you run ecommerce A/B testing faster without sacrificing statistical confidence?
Connor MacDonald (CMO, Ridge), Cody Plofker (CEO, Jones Road Beauty), and Connor Rolain (Head of Growth, HexClad) debate when to burn the current site down and rebuild versus grinding out incremental wins one test at a time. The answer depends on what you can afford to get wrong.
They cover Ridge’s live theme rebuild, HexClad’s 27% RPU lift from a single collection-page interstitial in Japan, and the case for running four variants instead of two. Cody also breaks down the qualitative research stack that helped Jones Road Beauty string together six consecutive winning tests.
Powered By
Motion Creative Benchmarks 2026
https://motionapp.com/thumbstop-pulse/creative-benchmarks-2026?utm_campaign=marketing-operators&utm_medium=sponsor&utm_content=creative-benchmarks-2026&utm_source=marketing-operators-podcast
Haus
https://www.haus.io/operators
Richpanel
https://9ops.co/richpanel
Aftersell
https://9ops.co/aftersell-mops
Operators Newsletter
https://9operators.com/
Chapters
00:00:00 Chairs, Tweets & Protein
00:02:48 Ridge’s Full Site Rebuild Live
00:07:46 What Else Goes Into a Rebuild
00:12:57 Big Swing or Variable Control
00:17:00 Test In or Rip the Band-Aid
00:26:37 Decompose Results by Category
00:30:59 HexClad Japan Egg Pan Win
00:38:23 Bundle Strategy Across Markets
00:45:15 Cody’s Four-Variant Framework
00:52:35 PDP Perfection & CRO Psychosis
00:58:37 Ask Customers, Then Test
No transcript available for this episode yet.